Privacy Policy

At Oliver Hotel, we respect your privacy and are committed to protecting the personal information you share with us.

This privacy policy explains how we collect, use, and safeguard your information when you visit our hotel, use our website, or make a booking.

Information We Collect

We may collect the following types of personal information from you:

• Full name
• Contact information (email address, phone number, address)
• Payment details (credit card information)
• Booking preferences and history
• Special requests or dietary preferences
• IP address and browser type when using our website

How We Use Your Information

We use the information collected to:

• Process your bookings and reservations
• Communicate with you regarding your stay
• Improve our services and customer experience
• Comply with legal obligations
• Send marketing communications if you have opted-in

How We Protect Your Information

We take the security of your information seriously and implement reasonable technical and organizational measures to safeguard your personal data.

Your credit card information is encrypted and stored securely.

Sharing of Information

We may share your personal information in the following circumstances:

• With third-party service providers (such as payment processors) who assist us in operating the hotel
• To comply with legal obligations or respond to lawful requests by public authorities
• With your consent

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw your consent for marketing communications at any time
• Request a copy of the personal data we hold about you

Cookies

Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of cookies. You may adjust your browser settings to refuse cookies if you prefer.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Email: support@oliverhotelarezzo.com

Phone: 003905751979722

Address: Via della Battaglia, 16, 52031 Arezzo Anghiari AR, Italy